Contact Information

For questions about your water bill please contact Tracy Steele at (613) 376-3027 ext. 2223.

In  case of an emergency contact Utilities Kingston at (613) 546-1181 24hrs a day, 7 days a week. 

Water By-laws

2009-08:  A By-law respecting water service charges in South Frontenac Township.

2008-63: A By-law to impose charges to recover the capital costs to construct the Sydenham Water Works. 

2002-98: A By-law to authorize construction of the Sydenham Water Works and to impose a water works rate to recover the capital costs of the works. 

Water Billings

There is a monthly flat-rate of $41.76 per DUE (Dwelling Unit Equivilant) for all residents required to connect to the Sydenham Water Work system regardless of whether or not they are connected to the system. 

Each resident is permitted 54 cubic metres of water in a three month period. For each cubic metre over 54 there is a $0.25 charge. 

Bills are mailed quarterly and if an amount owing on account is not paid on or before the due date, the billed amount shall increase by 5 percent and be payable to the Township. 

If you are a landlord and would like your tenant to receive the water bill you must complete the Landlord & Tenant Bill Address form. 

Payment Options

• In Person -- You can pay via Cash, Cheque or Debit at either of our municipal offices. Please have your bill with you.
• Where You Bank -- You can take the stub from your bill and drop by your financial institution to pay at the teller. A select number of banks have agreed to allow internet and telephone payment of the water bills. Please contact your financial institution to find out if they are one of those banks and for setup information. Please note that telephone and internet payments cannot be made through TD Canada Trust. If your bank does not participate you may still sign up for online payments by contacting our office.
• Mail -- Please make cheques payable to the Township of South Frontenac and include your stub. Allow sufficient time for your cheque to reach us by the due date. Cheques returned by the bank will result in a fee of $25.00, as well as applicable interest and penalty, in addition to the amount originally billed.
• Pre-Authorized Payment Plan -- Have payments withdrawn directly from your bank account on a monthly or quarterly basis by filling in the Pre-Authorized Payment Application. If you have any questions please contact us at (613) 376-3027 ext. 2223.